To be competent as a leader, you must possess certain skills, knowledge, and capacities. At LEADERSHIP USA, we define 21 leadership competencies, grouped into three categories we call the “3T Leadership Competencies” in a wheel:
THINK (Managing the Business)
Acting as the organizational strategist who focuses on business goals. The executive monitors the big picture and makes sure the team efforts reinforce the company’s goals.
TEAM (Managing Others)
Serving as the conscientious leader who focuses on employee productivity. The executive builds and maintains an effective, productive team as the first step toward high performance.
TACTICS (Managing Self)
Being the productive performer who focuses on task completion. The executive completes his or her individual duties and carries out any day-to-day, operational activities.
Our 21 competencies help you develop your leadership abilities in these areas:
- ACCOUNTABILITY—Accept accountability for business results
- CHANGE—Adapt to organizational and marketplace changes
- CREATIVITY/INNOVATION—Introduce creative and innovate solutions
- CULTURE—Create a culture that promotes and holds true to our values
- DIVERSITY/INCLUSION—Recognize the need for and champion diversity and inclusivity
- ENGAGEMENT—Work actively to keep employees engaged with the company
- STRATEGIC THINKING—Think strategically to prepare for future success
- COACHING—Coach others to promote their growth and development
- CUSTOMER RELATIONS—Cultivate good relations and keep a loyal base of customers
- EMPLOYEE RELATIONS—Provide fair and consistent treatment to all employees
- MANAGERIAL SKILLS—Possess effective managerial skills, such as delegation and meeting management
- MOTIVATION/INFLUENCE—Motivate and influence employees to give their best
- PERFORMANCE—Continuously improve employee performance and productivity
- TEAMWORK—Promote teamwork within their teams and with other departments
- COMMUNICATION—Communicate effectively, both internally and externally
- CONFLICT MANAGEMENT—Manage and resolve conflict with others
- DECISION MAKING—Possess effective decision-making abilities
- EMOTIONAL INTELLIGENCE—Display an emotional awareness of both themselves and others
- EXECUTIVE PRESENCE—Appear confident and possess an executive presence
- PERSONAL PRODUCTIVITY—Maintain organized workflow and effective time management
- PRESENTATION SKILLS—Give effective virtual and in-person presentations
To determine which LEADERSHIP USA courses to attend, visit the course description for the learning event you’re interested in attending and look at the three shaded areas for each workshop. The instructor has identified which competencies are covered in the course, as well as the appropriate leadership level (Senior, Director, Manager).